Reviews • Ninoma
- Smooth experienceI bought a Rey Nendoroid from them after seeing that they had it listed for much lower than anywhere else. Unfortunately, I placed my order in September (Typhoon Jebi) and picked small package/RSAL as my shipping option so it did take slightly longer for my parcel to get to me. That being said, it's not Ninoma's fault; they were prompt in mailing out my order, communicative during the process (they sent an email notice about the delay), and even included a surprise gift with my order! My Nendoroid came in pristine condition, and was wrapped with bubble-wrap to protect it; the box used was sturdy, and well-secured with lots of tape. They also marked my order as a gift, which wasn't necessary because my country doesn't impose custom charges, but would definitely be helpful if yours does!
Overall, customer service was excellent and I would definitely order from them again. :)
- My favorite online shopMy favorite shop, everytime I search for a particular figure, I go to ninoma to compare with other online shop and they always offer the best prices. Even when nobody has a figure, sometime the Ninoma shop has it in stock and at a good price.
When I receive a figure, it is in the 45€ + gift format so I don't pay taxes (When the order is close to 45€) and always well packed.
They offer SAL shipment for France when AmiAmi or other shop only have EMS or DHL available.
- Great for prize figuresBought a dozen of prize figures and few scales within a year. They all came well protected and shipped soon after the order was processed. Customer service was responsive to my personal inquiries before and after i ordered. Probably one of my to-go store since the items i'm looking for aren't always available on amiami. ><
- Preorder sent promptlyI preordered the Yuri Plisetsky Q Posket from Ninoma - I'm happy they would still ship him to me even though I'm outside of the Americas region. He was sent promptly once the release date rolled around and got to me quickly. The shipping box got beaten up pretty badly (somewhat unusual for me, most of my boxes arrive in good condition), but since the figure box was wrapped in bubble wrap it didn't take any damage.
- 13 reviews