- 22 feedbacks
- 85%Great shop in EU
1年前 (更新 1年前) - ekjuretI've ordered two figures from this shop: Utaha Kasumigaoka 1/7 and Yumiko Sakaki 1/7 Orchid Seed. Both were delivered pretty fast (after they were released) and in a perfect condition.
Interesting thing about this shop is that you can pay 10% of price for a preorder and pay the rest (or cancel) when they finally get the figure in stock.
Website is somewhere between English and French. Some things are lousily translated, and the support are not great at English.
All in all, a great shop for EU customers -- nice item selection and great execution.
- 96%Awesome customer service
1年前 (更新 1年前) - materix01Their customer service is one of the better ones I've used and I've purchased a lot. They were very quick to reply to my enquiries during non business hours and went above and beyond to make sure I was getting their message when their website contact was not working.
The shipping rates were also very reasonable and surprisingly fast.
Do not worry about their shipping as I found their packaging to be as good as most of the Japanese retailers.
First time buying from an European store and will be using in the future again. Highly highly recommended.
- 90%Perfect !
1年前 (更新 1年前) - MademoisellePaid monday and received friday :)
Everything went smoothly, and I do not regret buying my Ren from Max Factory here ! (Just do not forget that their prices are without the taxes.)
I Will buy again without hesitation :)
- 73%Don't be in a hurry
1年前 - benproIt's a good vendor, but quite slow (well more their providers...) if not in stock!!
Worth it, if you're not in a hurry.
Also communication with the support is not really enjoyable. It could be better...
- 96%Ordered my First out of country Figure with iXu
1年前 - LiberatorThey were awesome, I ordered the Azuna 5th Anniversary Stronger Figure from them. They were cheaper than the other stores I was looking at and it did cost me to get her because I had to pay in Euros but well worth it. They are a trusted online figure store and would order from them again. I feel bad though cause I only needed to order from them cause all US retailers were not selling Azuna anymore or it was really expensive to buy it on eBay. But if I ever wanted a figure again that isn't being sold in the US anymore I will definitely come back to them. ^_^
- 87%Great Shop For EU buyers!
1年前 - YumiuI got my Nendoroid of Nyaruko Maid version After 9 DAYS!
I was in shock and i am soooooooooooo HAPPY i finally got this beautiful baby!!
The box wasn't damaged at all and they answered my questions so fast!
The figure box came in GREAT condition!!
Would buy again!! C:
- 11%Seller is rude and hostile [updated]
2年前 (更新 2年前) - clubmonicoShipping was slow & packaging was absolutely terrible.
Package arrived severely damaged. Box was literally opened and exposed, smashed in, oddly had signed of being wet and was poorly taped together to hold its remaining contents in place. Figurine box itself was heavily dented and creased on all side. Figurine itself had poor quality control: poor paint job, dirt (despite being in plastic mold), noticeable marks, etc.
Disappointed with shops. Seller is hostile to disputes. Paypal claim opened. Beyond rude and aggressive with customers who have issues with their products. 0/10 rating
Reply from Ixu's DevianceOur packaging is good and are not the cause of your problems, your package has been opened during the shipment and the filling removed so obviously the cardboard box will be destroyed and the figure box damaged. We have not any interests to use damaged cardboard box to send our customer orders and the photos you send us prove it has been opened but you still blame us for your figure box damages...
The poor quality control is well known from Kotobukiya and for this figure. Why do you blame us about this ? We are not the manufacturer.
2年前 - ChocolatineTout était parfait, surtout le service client.
Je lis uniquement les CGV pour les modes de paiement et envois, du coup j'ai été surprise de voir que les prix étaient hors taxes lorsque j'ai validé ma commande. Du coup, c'était un poil plus cher que chez d'autres revendeurs français mais ce n'est pas trop grave.
Merci pour vos services !
- 80%Good shop :)
2年前 - BloempjeMy first time ordering with them and i've got my figure in perfect condition. Fast shipping and good packaging. Will order again.
- 97%Amazing for EU&UK Collectors
2年前 (更新 2年前) - AutchnsolIv purchased two figurines from them and have a pre-order waiting.
Ixu Deviance took the initiative to combine my two orders(made on different days) into one and refunded me the excess payed on shipping, I knew i would be giving them high rating for customer service.
The Packing was great, A strong & sturdy outer box, First layer was paper stuffing securing everything in place. The model boxes were wrapped in bubble wrap and underneath was both plastic and paper protection. The model boxes where flawless and shining.
The models were genuine and beautiful.
Delivery took Four days
- 22 feedbacks